The client is a healthcare sector of a multinational corporation ranked in the top ten globally, with business interests spanning diverse segments. The client sought to establish a Project Management Office (PMO) to ensure a consistent project review and management process. Working closely with Anahata's team, the client successfully implemented a digitized PMO. This global office leverages data-driven processes, primarily focusing on project management, regulatory compliance, and training.

Objectives

Challenges

• Lack of control over IT projects in various technologies across the organization
• Absence of a reporting structure for tracking project progress
• No portfolio dashboard or reporting is available for the CIO
• Different technology groups are using multiple project management tools
• Challenges included the establishment of a governance framework across a dispersed organization and vendors
• IT stakeholders' buy-in is required to shift from a people-based approach to a process-based approach

Anahata’s Approach

• An effective PMO was planned to provide review and control mechanisms for ongoing IT projects
• The following steps were included in the approach
  • Implement a process for project reviews at each milestone
  • Define reporting mechanisms based on CIO requirements
  • Develop a communication plan to roll out the PMO across the organization
  • Ensure regulatory compliance through a unified project review process
• Anahata's team was involved in establishing and running the PMO and played a significant role in digitizing PMO processes

Benefits

Achieved uniformity across technology projects regarding project documentation and milestone review process through PMO implementation

Provided a project execution scorecard for tracking projects every week

Enabled better control and management of ongoing IT projects within the organization